Terms and conditions

TERMS AND CONDITIONS OF SPINOGRINO CASINO

1. LEGAL STATUSThe Operator, Spinogrino N.V., is licensed to conduct online gaming operations by the Curaçao Gaming Control Board under license number OGL/2024/1000/0500.

2. REGISTRATION AND LOGIN PROCESSTo register and login, players must follow these steps:

3. Visit SpinogrinoCasino.com/de;

4. Click "Registrieren";

5. Enter email, password, name, and confirm terms;

6. Verify email address through a confirmation link sent by the Operator.Players are required to provide accurate information during registration.

KYC/ID verification is mandatory for all players prior to their first withdrawal request via ID upload.

The account activation process takes approximately under 2 minutes after email verification.

A player may have only one active account per user and IP address. The Operator reserves the right to restrict or close any duplicate accounts found in violation of these Terms.

3. GAMES AND SOFTWARE PROVIDERSSpinogrino Casino offers a diverse library of games from leading MGA-licensed providers, including:• NetEnt (UKGC/MGA)• Evolution (MGA)• Pragmatic Play (MGA)• Play'n GO (MGA)• Yggdrasil

The total number of available games exceeds 6,000. The Operator makes no representation as to the fairness or accuracy of these games.

4. BONUSES AND PROMOTIONSWelcome Bonus: new players are eligible for a bonus of 100% up to €1,000 + 50 Free Spins on Bonanza Billion (€0.10 each). This offer is only valid upon first deposit of at least €20 and activation through auto-credit or promo code SPINO100.

General Welcome Offer for German Players: new players are eligible for a total bonus of €1,750 over four deposits in EUR, with conditions specified by the Operator.

All bonuses carry wagering requirements of 40x (bonus + deposit) within 7-14 days. The maximum bet amount during this period is €5.

The Operator reserves the right to modify or remove any promotion at its discretion without notice.

Recurring promotions include weekly tournaments and Drop & Wins up to €4,500. Cashback offers are available from 10% to 15% of net losses on a weekly basis (3x wagering).

Reload bonuses are 50% up to €500 for all players on a weekly basis with a minimum deposit amount of €20.

Free Spins bonuses are offered on the first deposit every Monday-Thursday, with specific details and restrictions as defined by the Operator.

The General Bonus Terms & Conditions are hereby incorporated into these Terms. They shall be governed by the laws of Curacao.

5. VIP AND/OR LOYALTY PROGRAMThe Spinogrino Casino Loyalty Program operates under a points-based system, where one point is awarded for every €10 bet made.Players can progress through three tiers: Silver (monthly cashback), Gold (weekly cashback, tournaments), and Platinum/Diamond/Black (personalized offers, priority withdrawals).Points expire after 12 months of inactivity. Players must request manual cashback.

6. PAYMENT METHODS AND BANKING TERMSDeposit Methods:• Visa/Mastercard: minimum €20, maximum €5,000; instant processing with no fees.• Sofort/Giropay: minimum €20, maximum €2,000; instant processing with no fees.• Bitcoin/ETH/USDT: minimum equivalent of €20; maximum amount not specified; 10-30 minute processing with no fees.• SEPA (Bank Transfer): minimum €20; maximum €10,000; 1-2 day processing with no fees.

Withdrawal Methods:• Bank/SEPA (Bank Transfer): minimum €50, maximum €10,000; 1-5 days processing with no fees.• Skrill/Neteller: minimum €50, maximum €5,000; instant processing with no fees.• Crypto (Bitcoin/ETH/USDT): minimum equivalent of €50; no maximum amount specified; 1 hour processing with no fees.

7. KEY TERMS AND CONDITIONSBonus Terms:Wagering requirements apply to all bonuses awarded by the Operator, and are subject to a maximum bet limit of €5. Wagering on table games is limited for main bonus.Deposit Limits:Players can set minimum deposits from €20 per day or up to €1,000 monthly through Compliant Settings.

Withdrawal limits: Players have access to withdrawals of up to €10,000 weekly and €20,000 monthly.

Account Restrictions:The Operator may restrict or close accounts found in breach of these Terms, including but not limited to duplicate or inactive accounts.

8. MOBILE AND TECHNICAL FEATURESApp Availability (iOS/Android):A Progressive Web App is available for mobile devices. No native application is offered through app stores.Mobile Browser Optimization:SpinogrinoCasino.com/de is fully optimized and accessible on all HTML5-enabled browsers, including light/dark mode support.

9. SECURITY AND FAIR PLAYSSL & Encryption Standards: The Operator employs industry-standard SSL 256-bit encryption via Let's Encrypt/Cloudflare to protect player data.RNG & Game Fairness:The Operators RNG (Random Number Generator) has been audited and certified by iTech Labs.Provably fair games include Aviator, subject to independent auditing.

Customer Support Channels: Live chat/email support is available 24 hours a day with an expected response time within 1-5 minutes.

Support Languages: Support staff communicate in German and English only.

10. RESPONSIBLE GAMBLING FEATURESTools:Deposit/session/loss limits are available on request through Compliant Settings, which can be set temporarily or permanently.Time-outs range from 24 hours to up to six weeks. Permanent self-exclusion options are also available.The Operator shall ensure that responsible gaming tools remain accessible and in force at all times.

Links to Support Organizations:Players seeking help with gambling-related problems may contact the Deutsche Hauptstelle für Suchtfragen (DHS) or Anonyme Spieler Germany for assistance.

11. ADVANTAGES AND DISADVANTAGSThe Operator reserves the right to modify, add to, delete from these Terms and Conditions at any time without notice.